Findmypast’s customers uproar at new site

Findmypast’s customers seem to be telling them that they want to go back to the past website.

 

Findmypast logo

It is difficult to ignore perhaps the biggest story in the British isles family history world this week of a customer backlash being played out on social media and on the review websites such as http://www.reviewcentre.com and http://www.trustpilot.co.uk about  Findmypast.co.uk’s new website.

It even spilled over on to my Nosey Genealogist YouTube channel where an interview I did with Debra Chatfield at Who Do You Think You Are? Live got comments posted about, what Findmypast’s customers think of the new site.

While it may not be all of their subscribers, venting this anger, it would be fair to say that many of their customers are not impressed with the new site’s functionality and these are demanding a return to the old site.

 

Comments indicate that customers do not like the “new and improved platform”, some find it very slow to use and difficult to search for records. It would seem that these customers of DC Thompson Family History’s Findmypast do not like it, preferring the previous interface.

 

The facility to search for an address was not working properly this week, as I found out myself, though Findmypast promised to fix that.

It would seem, from the head of steam being built up, that many of the subscribers are threatening to walk away from Findmypast to other genealogical providers.

As someone who uses more than one website for my searches my immediate solution was to look up my census address query on the rival website of TheGenealogist, which also offers an address search not to mention carries a very substantial suite of data sets including all the census records, parish records and the recently released and very interesting Tithe Apportionments that I find fascinating in my ancestor research.

I was also interested to see in an email that I received on Friday from the Society of Genealogists that they are running a training session for Members, staff and volunteers of the SoG.

They say that As the changes are quite significant the Society has arranged some special training in using the new style search functions etc. Paul Nixon, UK Data Strategy with DC Thompson Family History has agreed to come to the Society to make a training presentation and explain how it all works now.

I don’t really understand why Findmypast has let the situation get to this point.

As a fresher on a Business Studies course, way back in the 1980s, I remember being taught in the first few weeks of my undergraduate course that companies that are Customer led are the only ones that will survive. Those businesses that are product led or led by technology often try to push their customers to accept what they think is best for them, and that this is a recipe for disaster.

Surely a company such as DC Thompson Family History will have people within it that understand this customer focus? Lets hope so.

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Your Family Tree Magazine goes back to 1066 and beyond!

 

Your Family Tree Magazine issue141 Cover

I’ve been taking a look through my copy of Your Family Tree Magazine for this month.

Seems Adam Rees, the editor, and his team wanted to take their readers out of their comfort zone a little, by trying to help us take our family tree as far back as we can.

From page 20 they have a feature on Earliest Roots showing us how to extend our family tree to 1066 and beyond! For those of you who want to learn more about how to explore this fascinating facet of our pass time then I can highly recommend you take a look.

As YFT magazine says, it can be daunting searching for your family among early records, but as you’ll discover there are so many lines you can pursue, that you’ll soon find yourself engrossed in the detailed information they give on your medieval ancestors and beyond.

 

Also in this issue they continue their look at our families who were involved in WWI, showing us how to learn about their day-to-day actions, and discovering the bitter fighting that raged away from the Western Front, from Africa to Arabia, Greece to Gallipoli.

Then in their How-to-section they also reveal the best tips for using FamilySearch; why hiring a professional might be just what your research needs; how your ancestors used their leisure time; and where to find forebears in Dundee.

April 2014 Issue 141 is quite an edition to help find the ancestors in your family tree.



 

I had a quick chat with Adam at Who Do You Think You Are? Live and he told me what we can expect in the next few months from his magazine.

Check out the interview here and spot the moment at the beginning where I couldn’t quite remember what the magazine is called even though I read it each month!

It’s “Your Family Tree Magazine”, I do know that. Really I do…

 

 


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Subscribers can now use both TheGenealogist.co.uk and TheGenealogist.com to access their family history research!

All in one search for family history

This week I have been rather distracted from the enjoyable pass time of looking at my own family history by the needs of my business. Even then, I had to explain to someone in a bank just exactly what it is we do when we set out to research our family tree, in between sorting out some details of my banking with the branch.

I have also spent some time, talking with various contacts about how I take my family history course offer forward in 2014, and receiving advice from some of them looking afresh at my plans.

It is always good to keep moving ahead and so it was with some interest that I heard from the team at TheGenealogist about how they have introduced new technical changes to their business.

Subscribers can now use both TheGenealogist.co.uk and TheGenealogist.com to access their family history research!

With the ever increasing popularity of family history and as a number of their subscribers grow at a healthy pace, TheGenealogist have invested in a number of new core product features to ensure users of their family history website continue to enjoy the maximum reliability they expect.

TheGenealogist – an international brand

Firstly, with increases in sales all over the world, it was felt by the company that it was important to make it as easy as possible to access TheGenealogist and not just through a .co.uk address. The international .com web address will now equally represent TheGenealogist too. Secondly, as the unique search tools and major record set additions over the past few years have really pushed TheGenealogist forward internationally, the background technology has been further developed to continue the reliability of service that is associated with a subscription to TheGenealogist.

Major investment in IT Infrastructure

TheGenealogist say that thier website can now be accessed from both TheGenealogist.co.uk and TheGenealogist.com, held at multiple, geographically separate data centres on super-efficient servers that easily cover the needs of our subscriber base.

They have also ensured that subscribers will continue to get fast and reliable searching facilities from the background IT infrastructure. Something that users, such as myself, are pleased to find is a priority as who likes to hang around waiting for your search to be returned for more than a small amount of time?

Over Christmas, it seems, the new service was given its first major test and coped well with the large increase in workload that resulted in people using the holiday period to log in and do some research.

“The large increase in workload was easily handled by our new multiple data centers and new hardware” said TheGenealogist.

It is easy for a family history website to rest on its laurels and overload systems with large amounts of data and functionality and not anticipate reliability issues. However, TheGenealogist has in place a rigid IT framework ensuring it is well covered for many years to come. A high quality, efficient service will be maintained long into the future.

Mark Bayley, Head of Online Content at TheGenealogist comments: “We constantly strive to improve our service for all our customers. Our increase in user base, services and now free content such as the image archive, has given us the opportunity to redesign our service to be much more resilient to increases in magnitude of users. We have further extended our ability to offer large amounts of records for people to view in a secure and ultra-reliable framework. “

So while they forge ahead I too shall be making some changes to my FamilyHistoryResearcher.com course and to the information available at NoseyGenealogist,com, but maybe not on the investment scale as TheGenealogist has!

The Genealogist - UK census, BMDs and more online

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7,000 new naval war records from The Battle of Jutland online

7,000 new naval war records from The Battle of Jutland now available to view in the ‘Roll of Honour’ collection on TheGenealogist!

I was looking at a family tree this week that recorded a family who had lost a number of their children in the late 1890s and then again a son in the First World War. To have him survive through to adulthood and then to lose him to enemy action must have seemed cruel fate to his parents.

Although some of my ancestors served in the Royal Navy I am not aware of any that took part in the Battle of Jutland, but for any of you that know your ancestors participated in the largest naval battle of the First World War, then this new data set is a must.

This week I’ve been told by my friends at TheGenealogist.co.uk that they have made available 7,000 new naval war records from that battle.

Here is what the team at TheGenealogist said about this new release…

 

Did your ancestor participate in the largest naval battle of The First World War? Now available to Gold and Diamond subscribers to TheGenealogist is a full record set of the Royal Navy servicemen killed or wounded in the Battle of Jutland. TheGenealogist is the only family history site to provide a complete specialist section devoted to these battle records.

After a number of smaller naval engagements in the first two years of World War One, the Battle of Jutland was the first major naval battle involving the large dreadnought battleships on both sides. Involving 250 ships and around 100,000 men it was the major naval military battle of the First World War.

After breaking German code, the British knew of the German plan to try to destroy the British fleet in two engagements and so left port to use the element of surprise and catch the German fleet off the coast of Denmark. What was hoped to be a decisive British victory turned into a confused and bloody battle with many British casualties.

The Royal Navy lost 14 ships and suffered nearly 7,000 casualties. The Germans lost 11 ships and 2,551 men. Confused leadership and poor quality ammunition hindered the Royal Navy in the battle and the losses shook morale in Britain at the time.

The new Battle of Jutland records provide a full list of the men killed or wounded in the battle with their rank, name of ship and date of death taken from official Admiralty sources. Records of the men lost range from Rear Admiral Robert Arbuthnot, commander of the 1st Cruiser Squadron who went down with his flagship HMS Defence, to 16 year old Jack Rutland who although mortally wounded stayed at his post on board the damaged HMS Chester.

Although the losses were heavy, the Royal Navy was still a major fighting force and the German fleet never put to sea again in such large numbers to challenge British sea superiority.

Available to view in the ‘Roll of Honour’ section of the Military Records on TheGenealogist, the records are taken from the Battle of Jutland ‘New Perspective’ publication which studied the battle in detail.

Mark Bayley, Head of Online Content at TheGenealogist comments: “As we near one hundred years since the start of the First World War, TheGenealogist has added further unique records to its already extensive military collections.”

 

The Genealogist - UK census, BMDs and more online

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The Value of a Visit To an Archive

 

Lloyd's Register of Shipping

I’ve been on a little road trip around the UK recently. Some of you may know that I live in St Helier in the Channel Island of Jersey and so a trip to the mainland with the car on the fast ferry needs some planning.

Although having been born in Jersey ( not “on Jersey” if you are an islander, you’ll understand) my family roots, however, are north a bit in England and Scotland. Although my Scots line turns out to be Norman when you trace it back to the 12th century, but that is another story.

Last week, with the freedom of my own car, I was able to go to the County Record Office in Dorchester, the Guildhall Library in London, the Portsmouth History Centre in the central library there and many other places as well that were not especially connected to family history.

My purpose in the Guildhall library was quite specific. I was there to look at their extensive run of Lloyd’s Register of Shipping. I spent a good few hours going through the old books looking for the details of an iron built paddle steamer to find the name of its Captain.

Now while I could have accessed copies online at the really useful resource of the Crew List Project website www.crewlist.org.uk/

What I gained from handling the actual books was a greater familiarity with their layout and content. I was able to read the rules and regulations that they set out for the construction of vessels and what was very interesting was to find that at the back of each register was a set of alphabetical pages that listed new vessels to the registers that year. If I had been searching online I would never have come across those extra pages of ships and so I could have missed an entry that was in the book after all.

A lesson to us all that not everything is online and also the value of the fantastic resource that an actual archive and a visit to one affords the serious family historian.

As to my other archive visits, I’ll talk about them in another post!

One of the tutorials in my new course the Family History Researcher Academy, is on the Merchant Navy. If you want to get on board, so to speak, its available at www.FamilyHistoryResearcher.com

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Records of Mechanical and Civil Engineers published online

 

Ancestry.co.uk

 

I’ve just had an email from Ancestry and have immediately checked out their new records of Civil and Mechanical Engineers to see if I could find any of my engineer ancestors. If you have any that followed this career path then I’d recommend you too have a look now!

Just before I jump back to the data, that I have open in another window, here is their press release…

 

 

 

Today Ancestry.co.uk, has launched online for the first time the Civil and Mechanical Engineer Records, 1820-1930, detailing almost 100,000 of Britain’s brightest inventors and innovators from the 19th and 20th centuries.

 

The digitised records were collated from the Institution of Mechanical Engineers (IMechE) and the Institution of Civil Engineers (ICE), and reveal fascinating details about the institutions’ members, including pioneers of automobiles, bicycles and even hydropower.

 

Many were behind some of the notable inventions of the age, including one of the foremost designers of the internal combustion engine (Ricardo) and even an early sniper rifle (Whitworth). Others created some weird and wonderful designs, including a cucumber straightener (Stephenson), an elaborate mousetrap, and early forms of amusement rides (both Maxim).

 

The collection comprises membership records and photographs of engineers who were members of both institutions between 1820 and 1930, and provides a unique insight into their careers and accomplishments.

 

Before the 1700s, engineers in Europe had been almost all military men. Although civil engineering work had been carried out before then, it had not been recognised as an identifiable profession. The Institution of Civil Engineers (ICE) was formed in 1818 with a mission to ‘foster and promote the art of civil engineering’.

 

Founded in 1847, IMechE was formed for the growing number of mechanical engineers who were employed in the flourishing railway and manufacturing industries. The institution’s first president, rail pioneer George Stephenson is known for designing the ‘Geordie lamp’ used by miners. A record of Stephenson’s membership appears in the collection, along with a photograph.

 

Other famous engineers who appear in the collection include:

  • Isambard Kingdom Brunel – Brunel was known for building dockyards, the Great Western Railway, a series of steamships including the first propeller-driven transatlantic steamship and numerous important bridges and tunnels. His designs revolutionised public transport and modern engineering. Brunel’s membership form for the Civil Engineers isincluded in the collection, dated 27 January 1829.
  • Sir John Rennie – In 1815 Rennie assisted his father, who was another famous engineer, in the erection of Southwark Bridge, and later undertook the construction of London Bridge in 1824, which was opened in 1831, the same year he was knighted. His membership was passed by the council of the Mechanical Engineers in 1844 after ‘many years in the profession’.
  • Christopher Hinton – Hinton was a British nuclear engineer and supervisor of the construction of Calder Hall, the world’s first large-scale commercial nuclear power station. Born in 1901, Hinton’s application to join the Mechanical Engineers is in the records, dated 1921.  

 

Sir F Henry Royce is another famous engineer listed in the records; he is known globally as the co-founder of the quintessentially British Rolls-Royce manufacturing company where his engineering legacy lives on today. Frederick W. Lanchester, another of the so-called ‘big three’ English car engineers, celebrated for his innovative work on gas and petrol engines as well as his later research into aeronautics and flight theory, is also featured.

 

Aside from cars, prolific railway engineer Thomas Brassey appears in the records. Upon his death in 1870, Brassey was responsible for one in every 20 miles of railway in the world. Irishman Thomas Andrews is also listed as the chief naval architect of the ill-fated Titanic and he lost his life on its maiden voyage in 1912.

 

ICE received a royal charter in 1828 and by the end of the 19th century had become both an educational and qualifying body when it introduced examinations for civil engineers.

 

IMechE started graduate examinations in 1913 and elected its first female member, Verena Holmes, in 1924. She got her first job building wooden propellers at the Integral Propeller Company in Hendon and went on to patent many of her own inventions including medical headlamps, poppet valves and apparatus for treating patients with tuberculosis. ICE’s first female member, Dorothy Donaldson Buchanan, is also included in the records, becoming a member in 1927.

 

Miriam Silverman, UK Content Manager, from Ancestry.co.uk comments: “Included within this collection are some of the brightest brains Britain has ever produced, who were responsible for some of the country’s most iconic landmarks and feats of innovative design. Today, as it was then, engineering is a vital part of the country’s economy and it is fascinating to be able to learn more about the men and women who established this legacy.

 

“Not only do these records provide a unique insight into engineering during the 19th and 20th centuries but they will provide a valuable resource for anybody trying to trace an ancestor within the collection.”

 

The new database comprises three collections; the Mechanical Engineer Records, 1870-1930, the Civil Engineer Records, 1820-1930 and the Civil Engineer Photographs, 1829-1923, each of which is available to view from today online at Ancestry.co.uk.

 

 

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Lives of the First World War

IWM & brightsolid partner to create digital platform:

Lives of the First World War

Just heard this news from brightsolid…

IWM (Imperial War Museums) and brightsolid, the online publishing and technology arm of publishing group DC Thomson, are working in partnership to create Lives of the First World War – an innovative and interactive digital platform to mark the First World War Centenary.

 

Lives of the First World War will hold the stories of over 8 million men and women who served in uniform and worked on the home front. It will be the official place for communities across the world to connect, explore, reveal and share even more about these people’s lives.

 

This innovative platform will bring fascinating records from museums, libraries, archives and family collections across the globe together in one place. The team behind Lives of the First World War are working with national and international institutions and archives to make this happen.

 

Over the course of the centenary, Lives of the First World War will become the permanent digital memorial to more than 8 million men and women from across Britain and the Commonwealth – a significant digital legacy for future generations.

 

The platform will go live later this year, in time for the start of centenary commemorations from summer 2014. Further information, including a short film about Lives of the First World War can now be found at www.livesofthefirstworldwar.org.

 

Diane Lees, Director-General of IWM said: “The Imperial War Museum was established while the First World War was still being fought to ensure that future generations would understand the causes and consequences of the war and to remember the men and women who played their role.

 

“Now that the First World War is outside living memory, we are the voice of those veterans and the custodians of their stories – which we can now tell through Lives of the First World War. We will be encouraging people of all ages, in all communities to join us in this project to actively remember these men and women.

 

“I am delighted that IWM will be working with brightsolid. Their focus on innovation, their specialism in telling stories and making history accessible along with their international reach makes them our perfect partner on Lives of the First World War.”

 

Chris van der Kuyl, Chief Executive of brightsolid, said: “We are proud to be working with IWM to create a digital memorial that will be an enduring and fitting tribute to the men and women of the First World War. I am sure that as the centenary approaches, members of the public will deepen these stories by uploading their own content in order to create a rich narrative tapestry for every man or woman whose life was shaped by the War.

 

“The UK has an incalculable wealth of historical archives. Institutions like IWM are world leaders in making those records available online to millions of people worldwide. We are only beginning to realise the cultural potential of these archives.”

 

brightsolid’s partnership with IWM consolidates its position as a private sector partner for leading public institutions digitising historical archives. The Group recently launched the British Newspaper Archive in partnership with the British Library, embarking on a project to digitise, and make fully-searchable, up to 40 million historic pages from the national newspaper collection over the next 10 years and has previously delivered the highly successful 1911census.co.uk project in partnership with The National Archives (TNA). In addition, brightsolid is the private sector provider for ScotlandsPeople, a partnership with National Records of Scotland and the Court of the Lord Lyon that serves an integrated online portal for Scottish genealogy records dating back to 1538.

 

Lives of the First World War will be a part of IWM’s extensive programme to mark the First World War Centenary. IWM’s programme includes new First World War Galleries at IWM London (opening summer 2014) and a major temporary exhibition at IWM North. IWM is also leading the First World War Centenary Partnership, a growing network of over 1,000 local, national and international cultural and educational organisations spanning 25 countries. The Centenary Partnership will present a four-year vibrant programme of cultural events and activities engaging millions of people across the world.

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I Once Lived Near Richard III’s Grave

Like many, I have been fascinated by the reports in the media lately regarding the finding of Richard III’s remains in the former Greyfriars Church in Leicester.

I was a student in Leicester in the early 1980’s. So it was that I walked past the rather nondescript area where King Richard III was buried on a daily basis on my way to and from lectures and never for one instance thinking of the historical importance of the church that had stood there before.

On my most recent visit to the city, back in January, I was aware of the excitement that was building around the find at Greyfriars car park and picked up some leaflets at the tourist office on the subject. Then this week the world’s media covered the announcement that it was “beyond reasonable doubt” the skeleton of the monarch.

100_0051

From my point of view, as a family historian, one of the really interesting things was the use of DNA from a descendent of the dead king’s sister to reach this conclusion.

The team from Leicester University had turned to the historian and author John Ashdown-Hill. Back in 2004 he had been able to tracked down the late Joy Ibsen, a direct descendant of Richard’s sister Anne of York and from her to the Canadian born Michael Ibsen, a cabinet maker in London.

 

Again, of interest to us family historians, is what John Ashdown-Hill said on the BBC’s Radio 4 “Today” programme

“An enormous family tree grew on my computer. You have to trace every possible line of descent because you don’t know which one will die out in 1745 and which one will carry on to the present day – you have to trace them all.”

On the Who Do You Think You Are Magazine’s website it is reported that the team did not rely on just the one line from Anne of York down to Joy Ibsen, as is the impression gained from some of the media reports this week.

Not only did the genealogists find documentary evidence for each ‘link’ of the chain between Anne of York and the late Joy Ibsen, but they were able to make contact with a second maternal line descendant – who wishes remain anonymous – whose DNA was used to confirm a match between genetic material extracted from the skeleton and a swab provided by Joy’s son, Michael.

 

“Right from the start of the project, we did not want to rely entirely on the DNA between Michael and the skeleton. We always wanted to triangulate that wherever possible,” explains Professor Schürer. “We set about trying to secure a second maternal line, and after several weeks of research we actually did discover this person. The documentary evidence again is there to support this.”

Source: http://www.whodoyouthinkyouaremagazine.com/news/genealogists-help-confirm-identity-leicesters-royal-remains

In a couple of weeks the Who Do You Think You Are? LIVE show will be at Olympia and already they have moved the talk by Dr Turi King called “Discovering Richard III” from a smaller area to now be held in the Celebrity Theatre / SOG studio 1 on Saturday, 1.00pm – 1.45pm.

It is billed as telling the story of the research project undertaken at the University of Leicester to discover the burial place of Richard III and the related work to scientifically identify the skeletal remains.

Personally I can’t wait for this year’s WDYTYA? LIVE as I missed last year due to fog disrupting my travel plans!

 

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My Ancestors and The Great Western Railway

I believe myself lucky to have ancestors that hail from very different backgrounds as it makes my research all the more interesting.

On the one hand I have the ubiquitous Ag Labs, some small business men, dressmakers, mariners, landed gentry,  the odd Victorian Army officers of various ranks and if I go back far enough down one branch, Scots Aristocrats who trace their lineage back to Normandy.

Looking at the records of The Great Western Railway, sometimes affectionately refereed to as “God’s Wonderful Railway”, I find that one of my great-great grandfathers was an employee of the company at the end of its Dartmouth link. Henry Thomas Thorne was the Captain of the paddle steam ferry that ran across the Dart from Kingswear, serving the GWR and its predecessor companies for more than 40 years. In today’s world of  job uncertainty this seems like a very long time!

Captain Henry Thomas Thorne on the GWR Dolphin, Dartmouth, Devon.
Captain Henry Thomas Thorne on the GWR Dolphin, Dartmouth, Devon.

I found him in the Ancestry.co.uk records for UK Railway Employment earning 5 shillings and tuppence in 1897 up from 4/8d in previous years.

In my maternal branch I have discovered one of my other great-great grandfather’s in the list of shareholders of the GWR at findmypast.co.uk as one of the owner’s of the gilt-edged stock.

The Society of Genealogists produced its GWR Shareholders Index from ledgers created by the Great Western Railway and now in the Society’s possession. The Great Western Railway’s original ledgers were compiled by the company for transactions relating to all shareholdings which changed hands other than by simple sale.

The GWR called the ledgers Probate Books, which reflects the fact that the great majority of such share transfers (approximately 95%) were as a result of the death of a shareholder and their shares changing hands during the administration of the deceased’s estate. The proportion of the GWR’s total number of shareholders included in the Society of Genealogists’ GWR Shareholders Index is not known but is estimated to be between 50% and 75%; this is because the railway shares were regarded as gilt-edged stock to be held for the long term. Source:Find My Past

To search the records of shareholders you have to either belong to the Society of Genealogists or they can be viewed at Find My Past website where you can get a 14 day free trial!

 

Click  below for a 14 day free trial..

Disclosure: The Link above is a Compensated Affiliate link. If you click on it then I may be rewarded by Findmypast.co.uk should you sign up for one of their subscriptions.

 

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Limited time only…ALL 1911 TRANSCRIPTIONS ARE FREE

I got a Press Release today. When I saw the headline I thought that I’d better post as soon as possible as some of my readers may make good use of this free offer…

“ALL 1911 TRANSCRIPTIONS ARE NOW FREE ON GENES REUNITED AND FINDMYPAST.CO.UK”

Leading family history websites www.GenesReunited.co.uk and findmypast.co.uk have teamed up to offer their members free access to all 1911 census transcriptions from today until 18th November 2012.

The 1911 census is a great place to start researching your family history as the records are the most detailed of any census. It includes places of birth, details of siblings, occupations, how many children have been born to the marriage, how many still alive at the time of the census and how many had died.

 

Debra Chatfield, Marketing Manager of findmypast.co.uk, said: “The 1911 census is an invaluable resource for tracing your ancestors and it’s fantastic to be able to offer this to our members for free.”

Take a look at  www.GenesReunited.co.uk or findmypast.co.uk now, before its too late!


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Disclosure: The Links in the above are Compensated Affiliate links. If you click on them then I may be rewarded by Findmypast.co.uk or GenesReunited.co.uk should you sign up for their subscriptions.

 

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