Findmypast’s customers uproar at new site

Findmypast’s customers seem to be telling them that they want to go back to the past website.

 

Findmypast logo

It is difficult to ignore perhaps the biggest story in the British isles family history world this week of a customer backlash being played out on social media and on the review websites such as http://www.reviewcentre.com and http://www.trustpilot.co.uk about  Findmypast.co.uk’s new website.

It even spilled over on to my Nosey Genealogist YouTube channel where an interview I did with Debra Chatfield at Who Do You Think You Are? Live got comments posted about, what Findmypast’s customers think of the new site.

While it may not be all of their subscribers, venting this anger, it would be fair to say that many of their customers are not impressed with the new site’s functionality and these are demanding a return to the old site.

 

Comments indicate that customers do not like the “new and improved platform”, some find it very slow to use and difficult to search for records. It would seem that these customers of DC Thompson Family History’s Findmypast do not like it, preferring the previous interface.

 

The facility to search for an address was not working properly this week, as I found out myself, though Findmypast promised to fix that.

It would seem, from the head of steam being built up, that many of the subscribers are threatening to walk away from Findmypast to other genealogical providers.

As someone who uses more than one website for my searches my immediate solution was to look up my census address query on the rival website of TheGenealogist, which also offers an address search not to mention carries a very substantial suite of data sets including all the census records, parish records and the recently released and very interesting Tithe Apportionments that I find fascinating in my ancestor research.

I was also interested to see in an email that I received on Friday from the Society of Genealogists that they are running a training session for Members, staff and volunteers of the SoG.

They say that As the changes are quite significant the Society has arranged some special training in using the new style search functions etc. Paul Nixon, UK Data Strategy with DC Thompson Family History has agreed to come to the Society to make a training presentation and explain how it all works now.

I don’t really understand why Findmypast has let the situation get to this point.

As a fresher on a Business Studies course, way back in the 1980s, I remember being taught in the first few weeks of my undergraduate course that companies that are Customer led are the only ones that will survive. Those businesses that are product led or led by technology often try to push their customers to accept what they think is best for them, and that this is a recipe for disaster.

Surely a company such as DC Thompson Family History will have people within it that understand this customer focus? Lets hope so.

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Tithe Records for Family Tree Researchers

 

Tithe MapI’ve been looking at some of my rural ancestors from Devon this weekend.

I found that they mostly had long lives, provided they survived through their childhood.

For example, one agricultural labourer (ubiquitous Ag.Lab in the census) reached his 91st birthday. Others died well into their late 80s.

By tracing the baptisms, of my direct ancestors in the parish records, I noticed that in the year 1830, before the census officials introduced the term Ag.Lab into general use, that my ancestor John Jarvis of South Huish, was recorded in the register for his son’s baptism as: Husbandman.

A husbandman is, according to the Oxford dictionary online: a person who cultivates the land; a farmer.

Origin: Middle English (originally in northern English use denoting the holder of a husbandland, i.e. manorial tenancy): from husband in the obsolete sense ‘farmer’ + man. Oxford English Dictionary Online.

So then I wondered how much, if any, land he may have had as a tenant and how could I find this out. The answer was the tithe maps, of course.

A quick online search and I discovered that Devon has a project to put the tithe apportionment documents and eventually the maps on the web.

http://www.devon.gov.uk/tithemaps.htm

 

Virtually every parish, from the beginning to the middle of the 1800s would have had tithe maps drawn up for their area. Accompanied by the apportionment records, which is the key to the tithe map. It tells the researcher who owned what pieces of land, what it was used for and the amount of payment due. The schedule is divided into columns:
1.    Landowners
2.    Occupiers – if the landowner, this is shown as ‘himself’, otherwise the tenant’s name is given
3.    The plot number referring to the tithe map
4.    Name or description of the land, premises or field
5.    State of cultivation e.g. arable, meadow, pasture, wood, garden, plantation
6.    The size – in acres, roods and perches
7.    The money due to the Vicar
8.    The money due to Impropriators
9.    Any further remarks.
So what is a tithe?
The word literally means one-tenth. For centuries past the people were required to pay annual tithes, to their local parish church, to support it and its clergy.  To begin with tithes were paid “in kind” which meant parishioners handing over one-tenth of their produce (corn, hay, vegetables, eggs, wool, animals, fish, flour etc.) As you would expect this made tithes unpopular.
In the 16th century the monasteries were dissolved and a great deal of former church property, including the rights to tithe, now passed into the hands of private individuals (‘Lay Impropriators’).

Those tithes that were now due to be paid to the Church of England still caused problems. There were no end of disputes over the values of land, processes and produce. On top of this was a reluctance by members of the other religious denominations to be forced to pay their tithes to the established state church.

 

To bring an end to these disputes, the Tithe Commutation Act was passed in 1836. Tithes were to be based on land values and converted to an annual money tax known as ‘corn rents’ or ‘tithe rent charges’. To get rid of the problem of variations from locality to locality the Tithe Commutation Act now fixed the payment based on the average price of wheat, barley and oats.

 

 

What did I find about John Jarvis?

Well there is certainly a man of this name listed in the ownership column along with that of the Earl of Devon who appears many times along side the names of others. John Jarvis was not, however, the occupier of the Orchards and arable land. This was a neighbour whose occupation on the census page is denoted as a Farmer.

So assuming that, in this tiny Devon hamlet, I have found the correct John Jarvis, then it would seem that he worked as a farm labourer, while renting out his own land to the farmer.

 

One of the lessons in my English and Welsh Family History course covers rural ancestors. Read more about this beginners to intermediate course here:

www.FamilyHistoryResearcher.com

 

Join Family History Researcher

 

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Yorkshire Ancestors? findmypast.co.uk Announce Major Collection

If you have been following me this week you will know that I’ve been at the Who Do You Think you Are? LIVE show at Olympia.

It was there that Debra Chatfield of findmypast.co.uk gave me the news that they have just released a huge number of Yorkshire Parish Records onto their site having tied up with the Yorkshire Digitisation Consortium.

 

 

This project will increase access to millions of Yorkshire’s baptism, marriage and burial records dating back to 1538 and for the first time images of the original parish records from six Yorkshire Archives will appear online

Findmypast made the announcement at the Who Do You Think You Are Live Show at London’s Olympia. This significant new project will lead to the publication online for the very first time of millions of historic records from archives across the whole of Yorkshire.

So who are the Yorkshire Digitisation Consortium?

Well it comprises of the East Riding Archives and Local Studies Service, the Borthwick Institute for Archives (University of York), the North Yorkshire County Record Office, Teesside Archives, Sheffield Archives and Local Studies, and Doncaster Archives and Local Studies.

Together these services hold the parish registers for a large proportion of Yorkshire, England’s largest historic county.

Paul Nixon, Content Licensing Manager at findmypast.co.uk, said: “The addition of these historic records from Yorkshire Digitisation Consortium to findmypast.co.uk will be keenly anticipated by family and local historians alike, and will undoubtedly reinforce the website’s position as the place to go for UK parish records.”

Keith Sweetmore, Archives Development Manager at North Yorkshire County Record Office, added: “This is a tremendously exciting new development which will transform the way that parish registers are consulted in the future, and will open up Yorkshire’s Archives to a new and growing worldwide audience.”

The joint announcement by findmypast.co.uk and Yorkshire Digitisation Consortium was one of a number made by the rapidly expanding family history website at the 3 day Who Do You Think You Are? Live Show, where it has a major presence.

The brightsolid company was showcasing the many record collections on their site, including parish records from Manchester Archives, Cheshire Archives and over 40 million parish records from family history societies throughout the UK, in partnership with the Federation of Family History Societies.

 

Anyone wishing to be notified when the Yorkshire Collection becomes available can register online at findmypast.co.uk to receive a newsletter.

 


Disclosure: Compensated affiliate links are used throughout this piece.

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My Ancestors and The Great Western Railway

I believe myself lucky to have ancestors that hail from very different backgrounds as it makes my research all the more interesting.

On the one hand I have the ubiquitous Ag Labs, some small business men, dressmakers, mariners, landed gentry,  the odd Victorian Army officers of various ranks and if I go back far enough down one branch, Scots Aristocrats who trace their lineage back to Normandy.

Looking at the records of The Great Western Railway, sometimes affectionately refereed to as “God’s Wonderful Railway”, I find that one of my great-great grandfathers was an employee of the company at the end of its Dartmouth link. Henry Thomas Thorne was the Captain of the paddle steam ferry that ran across the Dart from Kingswear, serving the GWR and its predecessor companies for more than 40 years. In today’s world of  job uncertainty this seems like a very long time!

Captain Henry Thomas Thorne on the GWR Dolphin, Dartmouth, Devon.
Captain Henry Thomas Thorne on the GWR Dolphin, Dartmouth, Devon.

I found him in the Ancestry.co.uk records for UK Railway Employment earning 5 shillings and tuppence in 1897 up from 4/8d in previous years.

In my maternal branch I have discovered one of my other great-great grandfather’s in the list of shareholders of the GWR at findmypast.co.uk as one of the owner’s of the gilt-edged stock.

The Society of Genealogists produced its GWR Shareholders Index from ledgers created by the Great Western Railway and now in the Society’s possession. The Great Western Railway’s original ledgers were compiled by the company for transactions relating to all shareholdings which changed hands other than by simple sale.

The GWR called the ledgers Probate Books, which reflects the fact that the great majority of such share transfers (approximately 95%) were as a result of the death of a shareholder and their shares changing hands during the administration of the deceased’s estate. The proportion of the GWR’s total number of shareholders included in the Society of Genealogists’ GWR Shareholders Index is not known but is estimated to be between 50% and 75%; this is because the railway shares were regarded as gilt-edged stock to be held for the long term. Source:Find My Past

To search the records of shareholders you have to either belong to the Society of Genealogists or they can be viewed at Find My Past website where you can get a 14 day free trial!

 

Click  below for a 14 day free trial..

Disclosure: The Link above is a Compensated Affiliate link. If you click on it then I may be rewarded by Findmypast.co.uk should you sign up for one of their subscriptions.

 

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Bankrupt Ancestors in Your Family Tree!

We all know that in today’s new economy people are getting themselves into debt. Worse still, for some, is the prospect of going bankrupt. It may seem that bankruptcy is a modern phenomena, well it isn’t. Getting into debt was also a common problem for our ancestors as well. As we all love a skeleton in the cupboard, just how can we find out if one of our family has had the problem to face back  in the Britain of the past? It would seem that we may be able to find out more online.

In my research into my family tree I remember chancing on some family notes that, on face value, seemed to identify one of my ancestors as having been a partner in a business enterprise that had failed. To start with I had had no inkling that my forebear, in question, had even been a merchant, so to learn that his enterprise had eventually hit the rocks was an interesting nugget of information in itself. As a bookseller, myself, and having read the Charles Dickins novel called Little Dorrit, which you will no doubt know is set in within a debtor’s prison, I wanted to find out if my own ancestor had faced being declared bankrupt.

In England, Bankruptcy goes all the way back to a statute of Henry VIII in 1542. The 1571 Bankruptcy Act brought about the idea that a bankrupt person would be able to settle their debts, by distributing what remaining assets they had, through independent commissioners. Up until 1705  the unfortunate debtor could never be discharged from bankruptcy and so the stigma would remain with them for ever!

Legally, Bankruptcy is a process in which a court official assumes charge of a qualifying debtor’s property so that a distribution can be made to the creditors of the debtor in a proportion to the sum that they are owed.

Only in the year 1869 was it that individuals who were not undertaking a business  of some sorts were able to become bankrupt. Before this date, ordinary people were known as being insolvent instead. These souls faced being sent to debtor’s prison and were not released until they had found a way to pay off their creditors. Bankruptcy, as such, applied strictly to people who were traders, that is those who bought and sold goods, or who worked some materials into things that they then sold.

District bankruptcy courts were first established outside of London from 1842. Then their jurisdiction passed on in 1869 to the County Courts. In the capital city the London Court of Bankruptcy was set up in 1869, before being absorbed into the High Court of Justice in 1883. Should you wish to find details of what’s available for you to search then I recommend taking a look at Access to Archives at http://www.nationalarchives.gov.uk/a2a/

Independent assessors, known as Commissioners, would determine if a debtor was eligible for bankruptcy or not. If they were satisfied that bankruptcy could take place, then they would publish a notice in the London Gazette declaring the debtor bankrupt. Also posted would be a list of potential creditors along with the dates set for meetings. The London Gazette’s archives are easily searched today on-line at www.london-gazette.co.uk. This is a fantastic resource  for any family historian hot on the trail of a bankruptcy. You are able to search the archives by date and name, then view a pdf image of the pages that your results have found. The London Gazette has been published since 1665 with a regular publication of bankruptcies stretching back to 1684 and also 1712 for insolvent debtors. Scottish notices can be found in the Edinburgh Gazette at : www.edinburgh-gazzette.co.uk

Family historians can locate case files for English bankruptcies at The National Archives in Kew, while Scottish sequestrations are to be found at The National Archives of Scotland. Unfortunately, for us, the majority of case files for England have not survived, but those that have are indexed on TNA’s online catalogue.

Other resources to consider are journals that published similar notices to the gazettes. These will include The Times; The Gentleman’s Magazine; Perry’s Bankrupt & Insolvent Gazette (1828-1861) and Perry’s Bankrupt Weekly Gazette (1862-1881). If you are looking for notices of bankruptcies in the County Court, then you will probably need to turn to local newspapers for the area in question. The British Library would be the place to look for these. Now we are also able to search contents of newspapers at http://newspapers.bl.uk/blcs.

Insolvent ancestors can be an interesting topic of research. Remember, however, that their hardship carried much more stigma than it does today. In modern times we can go into debt, declare ourselves bankrupt, or wipe out a huge chunk of our debt with the alternative Individual Voluntary Arrangement IVA. And yet none of us lives in the fear of being incarcerated in the debtor’s prison in the 21st century.

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