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Findmypast’s customers uproar at new site

Findmypast’s customers seem to be telling them that they want to go back to the past website.

 

Findmypast logo

It is difficult to ignore perhaps the biggest story in the British isles family history world this week of a customer backlash being played out on social media and on the review websites such as http://www.reviewcentre.com and http://www.trustpilot.co.uk about  Findmypast.co.uk’s new website.

It even spilled over on to my Nosey Genealogist YouTube channel where an interview I did with Debra Chatfield at Who Do You Think You Are? Live got comments posted about, what Findmypast’s customers think of the new site.

While it may not be all of their subscribers, venting this anger, it would be fair to say that many of their customers are not impressed with the new site’s functionality and these are demanding a return to the old site.

 

Comments indicate that customers do not like the “new and improved platform”, some find it very slow to use and difficult to search for records. It would seem that these customers of DC Thompson Family History’s Findmypast do not like it, preferring the previous interface.

 

The facility to search for an address was not working properly this week, as I found out myself, though Findmypast promised to fix that.

It would seem, from the head of steam being built up, that many of the subscribers are threatening to walk away from Findmypast to other genealogical providers.

As someone who uses more than one website for my searches my immediate solution was to look up my census address query on the rival website of TheGenealogist, which also offers an address search not to mention carries a very substantial suite of data sets including all the census records, parish records and the recently released and very interesting Tithe Apportionments that I find fascinating in my ancestor research.

I was also interested to see in an email that I received on Friday from the Society of Genealogists that they are running a training session for Members, staff and volunteers of the SoG.

They say that As the changes are quite significant the Society has arranged some special training in using the new style search functions etc. Paul Nixon, UK Data Strategy with DC Thompson Family History has agreed to come to the Society to make a training presentation and explain how it all works now.

I don’t really understand why Findmypast has let the situation get to this point.

As a fresher on a Business Studies course, way back in the 1980s, I remember being taught in the first few weeks of my undergraduate course that companies that are Customer led are the only ones that will survive. Those businesses that are product led or led by technology often try to push their customers to accept what they think is best for them, and that this is a recipe for disaster.

Surely a company such as DC Thompson Family History will have people within it that understand this customer focus? Lets hope so.

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Who Do You Think You Are? Live 2014

 

Who Do You Think You Are? Live

Its here!

The largest family history show in the world!

 

This week (Thursday 20th, Friday 21st and Saturday 22nd) Who Do You Think You Are? Live comes to Olympia with stands from all the major genealogical websites, family history suppliers, expert advice, talks from celebrities from the TV programme and a myriad of workshops.

The Nosey Genealogist will be there too on stand 56 showcasing our Family History Researcher Beginners English & Welsh Family History Course. As a special show offer we have re-introduced the popular £1 trial membership of our course that gives you two weeks lessons and some free bonus content.

To take advantage of this either come along to our stall, number 56 on the ground floor, or head over to our special trial webpage at http://www.familyhistoryresearcher.com/WDYTYAcomp/

The Nosey Genealogists has gathered together in one fixed-term-membership site a collection of 52 weekly lessons that will aid the beginner in English & Welsh family history to become a more knowledgeable researcher.

Also of great value to the more advanced, the course explores the different resources, data sets and documents that can reveal more about your English or Welsh ancestors.

 Nick Thorne

Written from the practical point of view by Nick Thorne, an advanced beginner (as even the most experienced researcher is always learning more) and, with the aid of some lessons penned by professional genealogists, this course is delivered by email to your inbox to do at your own pace.

 

Topics covered in the 12 months include:

  • The census collections
  • The Parish records
  • The Parish Chest
  • Dade Registers
  • County Record offices and what valuable treasures they contain
  • Nonconformist
  • Religious records
  • Clandestine marriages
  • City and Town Directories
  • Census substitutes
  • Apprentices
  • Professionals
  • Army
  • Royal Navy
  • RAF
  • Merchant Navy
  • Illegitimacy
  • The Workhouse
  • Poor Law
  • Death records
  • Burial
  • Wills
  • Rural ancestors
  • Bankrupts
  • Black sheep
  • Genetics and DNA
  • Occupations
  • Maps and Charts
  • The National Archives
  • Other depositories
  • Family Search Centres
  • Passports
  • Manorial records
  • Newspapers
  • and more!

 

If you are attending the show then do please come over and say hello and tell us that you read this blog. You will then be able to enter our competition to win a free copy of our next product due out soon!

 

WDYTYA?LIVE Olympia 2010

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Subscribers can now use both TheGenealogist.co.uk and TheGenealogist.com to access their family history research!

All in one search for family history

This week I have been rather distracted from the enjoyable pass time of looking at my own family history by the needs of my business. Even then, I had to explain to someone in a bank just exactly what it is we do when we set out to research our family tree, in between sorting out some details of my banking with the branch.

I have also spent some time, talking with various contacts about how I take my family history course offer forward in 2014, and receiving advice from some of them looking afresh at my plans.

It is always good to keep moving ahead and so it was with some interest that I heard from the team at TheGenealogist about how they have introduced new technical changes to their business.

Subscribers can now use both TheGenealogist.co.uk and TheGenealogist.com to access their family history research!

With the ever increasing popularity of family history and as a number of their subscribers grow at a healthy pace, TheGenealogist have invested in a number of new core product features to ensure users of their family history website continue to enjoy the maximum reliability they expect.

TheGenealogist – an international brand

Firstly, with increases in sales all over the world, it was felt by the company that it was important to make it as easy as possible to access TheGenealogist and not just through a .co.uk address. The international .com web address will now equally represent TheGenealogist too. Secondly, as the unique search tools and major record set additions over the past few years have really pushed TheGenealogist forward internationally, the background technology has been further developed to continue the reliability of service that is associated with a subscription to TheGenealogist.

Major investment in IT Infrastructure

TheGenealogist say that thier website can now be accessed from both TheGenealogist.co.uk and TheGenealogist.com, held at multiple, geographically separate data centres on super-efficient servers that easily cover the needs of our subscriber base.

They have also ensured that subscribers will continue to get fast and reliable searching facilities from the background IT infrastructure. Something that users, such as myself, are pleased to find is a priority as who likes to hang around waiting for your search to be returned for more than a small amount of time?

Over Christmas, it seems, the new service was given its first major test and coped well with the large increase in workload that resulted in people using the holiday period to log in and do some research.

“The large increase in workload was easily handled by our new multiple data centers and new hardware” said TheGenealogist.

It is easy for a family history website to rest on its laurels and overload systems with large amounts of data and functionality and not anticipate reliability issues. However, TheGenealogist has in place a rigid IT framework ensuring it is well covered for many years to come. A high quality, efficient service will be maintained long into the future.

Mark Bayley, Head of Online Content at TheGenealogist comments: “We constantly strive to improve our service for all our customers. Our increase in user base, services and now free content such as the image archive, has given us the opportunity to redesign our service to be much more resilient to increases in magnitude of users. We have further extended our ability to offer large amounts of records for people to view in a secure and ultra-reliable framework. “

So while they forge ahead I too shall be making some changes to my FamilyHistoryResearcher.com course and to the information available at NoseyGenealogist,com, but maybe not on the investment scale as TheGenealogist has!

The Genealogist - UK census, BMDs and more online

Disclosure: Compensated Affiliate Links are used in this post.

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DNA Testing becomes accessible as TheGenealogist slashes prices!

 

TheGenealogist DNADNA Testing is now accessible to everyone as TheGenealogist offers DNA tests from under £50 and slashes prices by up to £150 on other tests!

Due to the increase in popularity of DNA testing and advances in technology, TheGenealogist is now able to offer DNA testing for genealogical research at significantly reduced prices. It’s never been more affordable to add your DNA to the world’s largest genealogical DNA database and start finding matches. You can see the prices and compare the various tests at www.thegenealogist.co.uk/dna

As family historians, DNA testing can really assist our family history research and help us break down those brick walls. Many researchers find the maternal line difficult to trace using traditional methods such as census and parish records. However, an mtDNA test could prove invaluable to your research and help you discover missing ancestors or add a new line to your research. The test can be taken by both males and females and helps you trace that maternal line.

It’s straightforward and can all be done online with the minimum of effort. A kit is sent out to you and you simply post it back to get added to the DNA database and discover your results!

Mark Bayley from TheGenealogist comments: ”With prices from under £50, DNA testing is now finally affordable to the vast majority of family historians. DNA matches are provided against the largest database in the world.”

The Range of DNA Tests on offer

TheGenealogist offers 3 types of testing- the ‘Mitochondrial’ mtDNA (maternal line) testing, the’ Y-Chromosome’ Y-DNA test (for paternal lines) and the Family Finder test, which tests both male and female lines and also tells you your ethnic percentages. With prices starting from under £50, it’s become more affordable than ever.

It’s amazing to discover how far DNA testing can help us trace our ancestry. A skeleton of a twenty three year old hunter who died 9,000 years ago was discovered in a cave in Cheddar, Somerset and Mitochondrial DNA testing was able to identify a local school teacher as a direct descendant. The same principles are being applied to the discovery of at least twenty eight early human skeletons found recently in the mountains of Northern Spain, the ‘Sima de los Huesos’ tribe, who are undergoing Mitochondrial DNA tests. This DNA is passed down through the maternal line and is easier to recover from ancient bones.

More information and the new price offers are available from www.thegenealogist.co.uk/dna

 

The Genealogist – UK census, BMDs and more online

Disclosure: Compensated affiliate links are used above.

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Famil Tree DNA Tests

 

FDA_microbiologist_prepares_DNA_samples_for_gel_electrophoresis_analysisNot so long ago we just never heard of DNA being used in everyday situations. And then suddenly every detective story on TV seemed to mention the suspect’s DNA being collected from the crime scene.

In the world of family history, DNA has also emerged into the main stream. Today if you want to prove that you are descended from a certain line then you may be able to use genetics to prove it.

But then there is the shorthand that is used that can confuse us a little. You may have heard people talking about “snips” or SNPs and STRs and wondered what this has to do with anything!

I will now attempt to explain what I myself was uncertain of until I attended one of the talks by an academic at last year’s Who Do You Think You Are? Live show and then found it explained again in chapter 12 of Anthony Adolph’s book Tracing Your Aristocratic Ancestors. Pen and Sword 2013

Chromosomes are made up of special proteins and DNA. DNA is composed of numerous base-pairs of nucleotides all arranged in a double-helix shape.

In every human cell there is a nucleus that contains twenty-two pairs of chromosomes that bear autosomal DNA and one pair that decides on the gender of the human. The two sets of chromosomes are reduced down to one in a process of myosis that produces eggs in females and sperm in males.

When a man and a woman have a child the male passes on the one set of his chromosomes and mixes with the female’s one set and so the next generation inherits from its parents.

It is a complex process that causes some slight changes or mutations which are known as genetic polymorphisms. Some of these mutations include single nucleotide polymorphisms which are often abbreviated to the letters SNPs.

A single tandem repeat is known as a STR.

SNPs and STRs do not, it is believed by the scientists who understand such things, carry any useful codes needed in the creation of ourselves, but they are there.

 

Individual genes have two or more possible states of being and these are usually referred to by the letters A or T and C or G.

An SNP is a change detected in a gene’s state of being from, say, A to G and you may see it being called a “unique event polymorphism”. Once a SNP has occurred it will now stay the same as it is passed down the generations and so you can see how this can act as a reliable marker for “deep ancestry” haplogroup testing.

 

So what about STRs?

 

They are a bit different. STRs occur in a different part of the chromosome and they are a series of multiple changes caused by the addition or subtraction of the number of base-pairs. So by counting these base-pairs the DNA company get to a numerical code. The great thing about these mutations is that they occur over a shorter time than the SNPs do and so they can change over shorter spans of generations.

 

Y-STRs are taken specifically from the male Y chromosome and are only passed down by the father, making the Y chromosome in any paternal line practically identical.

What we are presented with is two complementary sets of results: SNPs define a person’s haplogroup, or the group of people that share the same markers that can go back many thousand of years. The second is the smaller group of people that share the same STRs who are related to each other over the last couple of thousand years or less.

 

The second exception is mitochondrial DNA (mt-DNA). This is only passed down from a mother to her child, but which only her daughters will pass on. This means that we have a definite marker for the female-line, in other words the mother’s mother’s mother’s (and so on) family.

As we get closer to Christmas I have noticed that www.familytreedna.com are offering money off their packages for the holiday season. Do you know anyone who would like to have a present of a DNA test as it would seem to be a good time to buy?

Disclosure: Links are compensated affiliate links.

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Unique Lawyer and Electrical Engineer War Records now available to view on TheGenealogist

Its always a pleasure, for those of us researching our family tree, when a new set of records are released and today I’ve heard from TheGenealogist about a couple of new data sets that they have added to their ever growing website.

The theme is how the professional occupations played their part in the Great War – Unique Lawyer and Electrical Engineer War Records now available to view on TheGenealogist.

I will let them explain the details…

Professional records

As part of its continuing commitment to add specific and unique research material to its collections, TheGenealogist has now added two unique record sets relating to professional organisations and their members during World War One. These two long established professions significantly played their part in the Great War. As their members contained some of the most skilled and talented professionals in their field, many became officers and casualty rates were high.

The Honourable Society of the Inner Temple is one of the four London based Inns of Court for the law profession and has been a separate legal society since 1388. Offering accommodation to practitioners of the law and their students with facilities for education and dining, the organisation proudly produced commemorative records of their members between 1914 to 1918. The information includes their regiment, rank and if they were injured, killed or missing in action. The Inner Temple list includes the record of future prime minister, Clement Atlee who was called to the Bar at the Inner Temple in 1906. He served as a Lieutenant in the South Lancashire Regiment and was the penultimate man to be evacuated from Gallipoli. He was later seriously wounded in Mesopotamia before serving in France. His war service helped shape him into a distinguished prime minister who presided over a radical, reforming government.

The Institute of Electrical Engineers (The IEE) was founded in 1871 and became the professional organisation for all electrical engineers. Pioneering developments in electrical engineering, its’ members were at the forefront of technical advancements in the early 1900’s and included many talented engineers.

The IEE war records are a tribute to members who died in the War. A number of promising engineers lost their lives and the records give an in-depth biography into the background, education, engineering career and war service, including details on how they sadly died. Many of the records come with a picture of the member commemorated as in the case of this ‘student’ member featured below.

 

TheG ProfWWISecond Corporal Charles Burrage, who had been awarded the 1st Class Diploma for best 3rd year student in Electrical Engineering at Battersea Polytechnic, he gave up his job to join the Royal Engineers and was posted to France in 1915. During the Battle of Loos he won the Military Medal for bravery in maintaining telegraphic communication between the front and headquarters. He was killed shortly after in an attack on German positions.

Many educated professionals were chosen for their intelligence and leadership skills to become junior officers. Casualty rates were high as these young officers were often at the forefront of the attack.

Available to view in the ‘Roll of Honour’ section of the Military Records on TheGenealogist, the records are taken from the ‘The Roll of Honour of The Institution of Electrical Engineers’ publication and a ‘Roll of Enlistment’ publication produced by The Honourable Society of The Inner Temple.

Mark Bayley, Head of Online Content at TheGenealogist comments: “Using our ancestor’s occupations can lead us to find more information about events that happened in their lives. Here we’ve used their membership of professional organisations to find out more about their war service and heroism in the First World War along with autobiographical information. It’s a great source that can really boost our knowledge of an ancestor.”

 

 

The Genealogist - UK census, BMDs and more online

Disclaimer: Links above are compensated affiliate links.

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Will I see you at Who Do You Think You Are? LIVE in February?

 

Welcome to Olympia's Who Do You Think You Are? LIVE show
Welcome to Olympia’s Who Do You Think You Are? LIVE show

I’ve been going to the Who Do You Think You Are? Live show for a few years now and except for one, where the weather conspired to keep me away with thick fog marooning me in Jersey for days, I have seen the show go from strength to strength.

I love the mix of experts to consult, the varying subjects of the talks in the different theatres, the the range of family history exhibitors and the whole buzz of the show.

Tickets have gone on sale at their website and they have announced a number of exciting exhibitors new to the show, giving the visitor even more ways to explore their family history. Perhaps I could just draw your attention to the one at the bottom of this list, as the name may seem familiar?

New Exhibitors at the 2014 show Olympia, 20-22nd February:

  • Unlock the Past – this company combines hobbies and holidays by offering history and genealogy cruises, as well as genealogy e-books.
  • BRD Associates – preserve your story through their professional video life story recording, story books and old image restoration.
  • Borders Ancestry – if you have ancestors living throughout the Scottish Borders and Northumberland, then consider this professional research service.
  • QI Wellness Centre – a company who specialise in the healing of your family’s inherited patterns.
  • Calico Pie – try their family historian deluxe genealogy software for size
  • Open University – is it time for you to take a course to study family or local history?
  • Imperial War Museum – contribute to the museum’s ambitious WWI centenary project by uploading the life story of your ancestor’s role in WWI
  • RAF Museum – last at the show in 2011, get the very best advice in tracing your RAF ancestors
  • Fast Track Engraving – watch their demonstration of engraving and purchase your own memorial medallion to commemorate family members in WWI
  • Dr Williams Library – find out more about library research
  • Brythonium – create a tangible family history using their family legacy cards
  • The Book Alchemist – why not consider a virtual boot camp on how to turn your family history into a written legacy?
  • The Nosey Genealogist – take a family history course using downloadable tutorials and audio CDs’

Of course you don’t have to wait until the show to take advantage of my Family History Researcher Academy course on English and Welsh Family history as there is a banner ad on the right hand side of this very blog!

As for WDYTYA?LIVE, New exhibitors will continually be added in the run up to the show so don’t forget to keep checking to see who is going to be there at: http://www.whodoyouthinkyouarelive.com

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More than 13 million records launched today on findmypast.com

Some news that dropped into my inbox today…

DC Thomson Family History and FamilySearch.org to make billions of records available for people to search

More than 13 million records launched today on findmypast.com

LONDON, England and SALT LAKE CITY, Utah–Annelies van den Belt, the new CEO of DC Thomson Family History, the British-based leader in online family history and owner of findmypast and Genes Reunited, has announced a major new partnership with US-based FamilySearch.org that will give family history enthusiasts access to billions of records online and new technology to collaboratively research their family roots.

DC Thomson Family History, formerly known as brightsolid online publishing, is collaborating with FamilySearch, which has the largest collections of genealogical and historical records in the world, to deliver a wide range of projects including digital preservation, records search, technological development and the means to allow family historians to share their discoveries.

More than 13 million records from FamilySearch.org launched today on findmypast, including major collections of births, marriages and deaths covering America, Australia, and Ireland. Around 600 additional collections, containing millions of records, will follow.

The two organisations have a long history of working together on historical projects, including indexing 132 million records of the 1940 US census and two hundred years of British Army Service Records (Chelsea Pensioners) in a joint digitisation project with The National Archives.

Van den Belt said: “This is fantastic news for our customers all over the world. As a leader in online family history we will be able to offer access to a much wider variety of records dating back hundreds of years and the first batch are ready to search on findmypast. The convenience of searching many treasures from FamilySearch.org along with our own extensive collections will provide rich new insights for our customers.

“This partnership with FamilySearch will accelerate the momentum of our next phase of global growth into new non-English-speaking markets and give more people more access to more records to uncover their family history. This really cements our position as a market leader. ”

“We are excited to work with DC Thomson Family History on a vision we both share,” said Dennis Brimhall, CEO of FamilySearch. “Expanding online access to historical records through this type of collaboration can help millions more people discover and share their family’s history.”

DC Thomson Family History is the British-based leader in online family history, which operates major online sites including findmypast, Genes Reunited and the British Newspaper Archive. It launched in America last year with its findmypast brand.

DC Thomson Family History has a strong record of partnerships with non-profit and public sector organisations such as the British Library and The National Archives among many other major archives and organisations around the world.

 

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Early Militia Musters now on TheGenealogist.co.uk

 

Militia records on TheGenealogistWow, I’ve had a busy weekend, some of it spent looking around an old graveyard.

I couldn’t help but notice the number of military men that had been remembered in the words written on their headstones. Some listed the battles they fought in and some just their regiment, or ship in the case of those who served in the Royal Navy.

 

I did get to spend an hour, however, on the computer looking up the names of branches in my family in a new set of records just released by TheGenealogist.

In my Devon lines my family tree often gets stuck, when I try to push it back into the 18th century. But this week, using the new Militia Musters, just released online by TheGenealogist, I have found some promising leads. And shock horror…some of my Devon kin, especially the ones from Plymouth, may actually be from Cornwell as I note the names appearing in Musters in that county, while others are more definitely Devonian.

 

For the first time you can search early militia musters for all of England and Wales. The collection includes over 58,000 rare records of these part-time soldiers for 1781 and 1782. This is the largest number of surviving records available for this era.

This joins the largest collection of Army Lists available online establishing TheGenealogist as a major military research site.

The militia men were offered a bounty to transfer to the regular army and some did decide on a regular military career. If you’re struggling to find out how your ancestor started their military career, the answer could be in the militia records!

In the troubled times of the 1700s, Britain faced a threat from the European powers of France, Spain and Holland at various times. All ‘able-bodied’ men were considered for the militia and put on a ‘militia ballot list’. The chosen men then were required to meet or ‘muster’ at points for training. Four musters were taken over the time covered by the new records on TheGenealogist.

 

The records cover people from all walks of life who made up the officers and men, from M.P.’s to landowners, from carpenters to labourers, if they were physically up to it, they could be selected for the militia!

 

Regiments covered all of England and Wales and are represented in the new records. The records are from The National Archives series WO13 and feature the ‘muster and pay lists’ of all members of the militias. Men received ‘Marching Money’ when the militia was mobilised and were paid expenses for local meetings.

The new militia lists can further help track the movements and lives of our ancestors before census and civil registration times.

In an easy to search format, it’s possible to search for an ancestor to see if they served in any of the militia regiments of England and Wales. Search by name and any relevant keyword, or use the advanced search to narrow it down to ‘Corps’ , ‘Company’ or the actual ‘Rank’ of the soldier.

Mark Bayley at TheGenealogist comments: “These unique records really enhance our online military collection. Not all our ancestors served in the regular army and the part-time local militias were an essential part of the national defence, as was seen in the ‘Battle of Jersey’ at the time, when the local militia fought admirably against the French and Dutch”.

 

 

The Genealogist - UK census, BMDs and more online

Disclosure: The Links in the above are Compensated Affiliate links. If you click on them then I may be rewarded by The Genealogist.co.uk should you sign up for their subscriptions.

 

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TheGenealogist and S&N Sponsor the “Echoes of the Past” Show in Lincolnshire

A press release has reached me from my friends over at TheGenealogist and S&N. They are proud to be sponsoring the “Echoes of the Past” show that will be helping promote family history in Lincolnshire.

‘Echoes of the Past’ promises to be the first major family history show for the county. S&N will be providing specialist help, talks and advice on the day, both companies will have products and special offers available to visitors.

Echoes of the Past is a brand new event that will be at the Epic Centre, Lincolnshire Showground, Lincoln on Sunday 27th October 2013 from 10am to 4pm.

 

The event is aimed at helping people learn more about family history research in Lincolnshire, what resources are available and hints and tips to help researchers along the way. It will be a great way to experience memories of Lincolnshire, with particular focus on aviation, agriculture and engineering- three main industries that featured in many people’s lives.

‘Echoes of the Past’ will also feature the Lincolnshire Family History Society, Lincolnshire Archives, professional Genealogists and the Lincolnshire Aviation Centre.

Nigel Bayley, Managing Director of TheGenealogist and S&N Genealogy comments: “We are delighted to join forces with ‘Echoes of the Past’ in their new venture in Lincolnshire. It promises to be a great event for anyone interested in family history in the Lincolnshire area and we look forward to helping the organisers establish this as the premier genealogy event for the Lincolnshire area”.

The Genealogist - UK census, BMDs and more online

Disclosure: This is a Compensated Affiliate Link.

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