Tag: history

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Findmypast’s customers uproar at new site

Findmypast’s customers seem to be telling them that they want to go back to the past website.

 

Findmypast logo

It is difficult to ignore perhaps the biggest story in the British isles family history world this week of a customer backlash being played out on social media and on the review websites such as http://www.reviewcentre.com and http://www.trustpilot.co.uk about  Findmypast.co.uk’s new website.

It even spilled over on to my Nosey Genealogist YouTube channel where an interview I did with Debra Chatfield at Who Do You Think You Are? Live got comments posted about, what Findmypast’s customers think of the new site.

While it may not be all of their subscribers, venting this anger, it would be fair to say that many of their customers are not impressed with the new site’s functionality and these are demanding a return to the old site.

 

Comments indicate that customers do not like the “new and improved platform”, some find it very slow to use and difficult to search for records. It would seem that these customers of DC Thompson Family History’s Findmypast do not like it, preferring the previous interface.

 

The facility to search for an address was not working properly this week, as I found out myself, though Findmypast promised to fix that.

It would seem, from the head of steam being built up, that many of the subscribers are threatening to walk away from Findmypast to other genealogical providers.

As someone who uses more than one website for my searches my immediate solution was to look up my census address query on the rival website of TheGenealogist, which also offers an address search not to mention carries a very substantial suite of data sets including all the census records, parish records and the recently released and very interesting Tithe Apportionments that I find fascinating in my ancestor research.

I was also interested to see in an email that I received on Friday from the Society of Genealogists that they are running a training session for Members, staff and volunteers of the SoG.

They say that As the changes are quite significant the Society has arranged some special training in using the new style search functions etc. Paul Nixon, UK Data Strategy with DC Thompson Family History has agreed to come to the Society to make a training presentation and explain how it all works now.

I don’t really understand why Findmypast has let the situation get to this point.

As a fresher on a Business Studies course, way back in the 1980s, I remember being taught in the first few weeks of my undergraduate course that companies that are Customer led are the only ones that will survive. Those businesses that are product led or led by technology often try to push their customers to accept what they think is best for them, and that this is a recipe for disaster.

Surely a company such as DC Thompson Family History will have people within it that understand this customer focus? Lets hope so.

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Tips for Researching Family History

 

At the largest Family history show in the world, Who Do You Think You Are? Live in London, I decided to ask the expert on the Association of Genealogists and Researchers in Archives for his tips on researching your family tree. I was looking for some material to include in a module of my courses on English/Welsh family history in which several experts advice will be collated for students.

As I’m feeling generous I’m going to share this piece with you for free here in this blog post today.

 

For those people who are starting to do family history, then one of the most important things is to take notice of anything that you are told by your relatives. Because, although the information may not be 100 percent true, there is always something that somebody will know that can help give you an idea as to where to go on and find other records.

It’s important that you afford the information in official documents with a certain level of importance. Although that information recorded is only as good as that given by the informant at the time. So beware that any information on a birth certificate, or a census record, can be wrong from day one because the person supplying it didn’t want the officials to know the real truth.

This can confuse people doing their family tree research. The best way of proceeding is to make sure that you look at every type of document available to you. So look at a civil registration certificate. Look at a parish register. Look at a census; try and get a will and look at anything else that will give you the full details relevant to that particular individual.

Doing your family history research that way you’re able to build up a fuller picture.

As you progress you will find that it becomes more complex and you’ll find that you may hit brick walls. You may find that you have conflicting information on an ancestor and that in some instances it’s going to be necessary for you to actually go along and work different lines of the family, investigate different individuals.

What you have got to do is make sure that you eliminate those people that aren’t part of your family. Its ever so easy to go down a wrong line because you haven’t been clear enough in making sure the family or the individual that you have is the right person. And sometimes that’s beyond the experience and the expertise of the average family historian and that’s where you need to talk to the professionals.

That’s where members of ARGA, The Association of Genealogists and Researchers in Archives can help because they are accredited researchers. They have proven their ability to do this type of family research and while they might not be able to find all the answers, they are better placed than many of us to do so.

The reason why even a professional may draw a blank is that if an ancestor didn’t want to be found in officialdom, then they wont be! Irrespective of how good you are and how through you are, this may sadly be the case. Having said that, however, you stand a better chance with using a professional because they perhaps know a little bit more of the overall number documents that they can use to do just that.

 

If you want to brush up your own skills in English/Welsh family research then give a thought to taking my English family history course by visiting www.FamilyHistoryResearcher.com

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Family History Research in England & Wales: The 1939 Register is coming!

 

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News out today from the British-owned online family history company DC Thomson Family History (the people behind findmypast amongst other websites) and The National Archives that they are entering into a joint project to make the records of 40 million civilians held in the 1939 register available online.

When they have got this data digitised, it is estimated by the company that the collection will comprise of near enough 1.2 million scanned full-colour images of documents. As the records cover the entire civilian population of England & Wales at the outbreak of WWII, this is quite a significant release for those of us researching our English or Welsh family tree.

What was the 1939 register?

It was taken on 29 September 1939 by the British Government and recorded personal details of individuals in order to issue identity cards and ration books. In later years it became the basis of the National Health Service’s records.

Findmypast say that , when complete, the 1939 register will be fully searchable online for the first time, opening up the past to a new generation of family and social historians, just as the 1911 census did on its release in 2009.

So what can we expect to find once this set becomes available to us?

The records contain the address, full name, date of birth, sex, marital status and occupation of individuals, as well as changes of name. Although the Register is literally within living memory for many people, information about living individuals will be kept closed for 100 years from their year of birth, or until proof of death has been authenticated.

From today, anybody interested in being kept informed about the project can register at www.1939register.co.uk.

Annelies Van Den Belt, CEO of DC Thomson Family History said: “This announcement is great news not just for British family historians and those with British relatives, but for anyone with an interest in history itself; providing a fascinating snapshot of the country as it stood on the edge of the most widespread conflict in human history.

“This significant project will bring these records to a global audience for the first time, and combined with the 1.8 billion records already available on our websites will make it easier than ever to begin your family history journey and uncover the powerful stories that lie within and that make us who we are.”

Mary Gledhill, Commercial Director, at The National Archives, added: “The National Archives is delighted to be working with DC Thomson Family History to open up this unique record collection to the world, allowing history enthusiasts to discover more about the people at the outbreak of the Second World War. In the absence of a 1931 and 1941 census, this collection is all the more valuable to family historians trying to trace their ancestors.”

The 1939 register project is the latest contract to be awarded to DC Thomson Family History by The National Archives. Record sets previously digitised by the company in association with The National Archives include Crime, Prisons and Punishment; outbound passenger lists; British Army Service records; Merchant Navy Seamen’s records; Maritime Birth, Marriage and Death indexes and the 1911 census.

Great news for those of us researching our recent ancestors from England & Wales. One of the most anticipated family history projects since the 1911 census.


Disclosure: Compensated affiliate links used in this post.

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National Wills expert gives us some great family history tips


At Olympia I caught up with Dr Ian Galbraith from the National Wills project and asked him to give us a few tips about what people should do if they are searching for will records.

“Well the big problem with wills is you can not always tell where the will might have been proved.” he said.

“If you know your ancestors came from a certain place you’ve gotta fix on where their birth records might be, marriage records maybe where they died. With a will although in most cases you probably have an idea where it is. Wills did get proved all over the place, maybe very far from  where you think.

“So when you’re trying to find a will you might go for the obvious places and find there’s nothing there. That doesn’t mean to say that there isn’t a will that’s been proved somewhere else. So it means that if you want to unlock the value of information which is in wills.

“I mean wills are one of the best single sources for the family historian.

“To find it you really need to have access to an index which covers the whole country not just individual counties and that’s what we’ve been trying to do and we’ve got coverage of virtually every county in England.

“Its not complete yet for every county but its the single biggest set of indexes for English probate records.

“That’s complimented also by an increasing collection of digitized images of wills. For example for Oxfordshire, Cheshire, York and a lot of abstracts of wills. Now abstracts make it a lot easier sometimes to find out what’s in a will because somebody else has done the hard work of reading it and transcribing it. They may not put all the text in there but there’s an awful lot of legalese and what they left to the church for candles and so on, masses to be said. But the salient stuff…what they left and to whom they left things that’s in the wills and they are enormously rich things.

“They give you a huge access to the families and the friends of the people who died because they will name them as beneficiaries; so a typical will will contain an average of ten names of other people besides the testator and probably at least half of these people will have different surnames
from the testator.

“So once you get into a will you can suddenly find you’ve got an awful lot more information than you started with. Other leads to follow up. It comes back to the issue of finding them in the first place.”

“Great!” I said, feeling that we had got an enormous amount of useful information from the interview. “And so your website is part of the origins.net?”

“Yes.” he replied. “Yes, Origins.net has been around now for oh, the best part of fifteen years but, erm, we started to concentrate on probate records about five years ago. We already had a reasonable collection but we realized that this is something that we really wanted to look at seriously, because it was one of the big problem areas.

“Births marriages and deaths, parish registers; yeah, there are lots of sites you can go and get really good collections of these. Census records, yeah. Now these are the primary places you’re going to look. You’re going to look at census, you’re going to look at Births, Marriages and Deaths. But where do you go next?

“And one of the major places, perhaps the most important single place to go next is wills; if you can find them.  And bear in mind also even if your ancestor didn’t leave a will there’s a pretty high chance they’ll be mentioned in the will left by somebody else.

“So so don’t worry, oh my ancestors didn’t leave wills. Not true! All kinds of people left wills. They can be very poor and very rich. It is not just the rich who left wills. Some wills you wonder why. This guy’s got nothing but he’d still make a will and leave it to his relations or to his friends mentioned by name.

“So it really is well worth looking into wills.”

“Great; thank you very much. That is very useful.” I said. “Thank you.”

 

 

One of the modules in my popular course in English/Welsh Family History looks at will records. Want to unravel the tangled roots and branches of your family tree?

Become a more knowledgeable researcher with this course.

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Professional Genealogist, Anthony Adolph’s Tips for Family History Researchers

 

I caught up with Anthony Adolph, the professional genealogist and author on the Genes Reunited stand.

I asked him if he would give us a few tips for family historians.

  

Anthony has written the lesson on Aristocratic ancestors for my Family History Researcher course (click the banner ad to the right if you want to join) and his book Tracing Your Aristocratic Ancestors  is available from Pen & Sword online.

Tracing Your Aristocratic Ancestors
Tracing Your Aristocratic Ancestors by Anthony Adolph.

 

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Don’t neglect those Death Records in you Family Tree research

Here is the very knowledgeable Celia Heritage from Heritage Family History giving me an interview at Who Do You Think You Are? Live 2014.

I asked her about the often over looked Death Records as I knew she had written a very readable book on the subject: Tracing Your Ancestors Through Death Records.

Tracing Your Ancestors Through Death Records

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WDYTYA?LIVE over for another year.

 

I’ve just completed three enjoyable days at the largest family history show that there is.

Met many like minded people, including so many of you lovely readers of this blog and several students of the FamilyHistoryResearcher course that I provide. The course is great for beginners and for people who have started and now want to know what other records and resources to use to find their ancestors. The feedback that I got at the show was that it was not just the beginner who benefited from my course, but those who were also further along the line in their research. Thanks for those who told me so.

It was so heart-warming that so many of you made the time to come to my stall to say hello. To the students of the course who told me how much they enjoyed receiving their weekly lessons, I thank you for the kind words.

 

Turning to my ad hoc poll to see whether I should keep the name The Nosey Genealogist, or change to something more descriptive and perhaps less informal, the straw poll was overwhelming stacked in favour of sticking with The Nosey Genealogist!

 

Shortly I’ll start uploading some of the videos that I took at the show, so watch this space.

 

WDYTYA

 

WDYTYA High shot down.MOV_000002035

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Who Do You Think You Are? Live 2014

 

Who Do You Think You Are? Live

Its here!

The largest family history show in the world!

 

This week (Thursday 20th, Friday 21st and Saturday 22nd) Who Do You Think You Are? Live comes to Olympia with stands from all the major genealogical websites, family history suppliers, expert advice, talks from celebrities from the TV programme and a myriad of workshops.

The Nosey Genealogist will be there too on stand 56 showcasing our Family History Researcher Beginners English & Welsh Family History Course. As a special show offer we have re-introduced the popular £1 trial membership of our course that gives you two weeks lessons and some free bonus content.

To take advantage of this either come along to our stall, number 56 on the ground floor, or head over to our special trial webpage at http://www.familyhistoryresearcher.com/WDYTYAcomp/

The Nosey Genealogists has gathered together in one fixed-term-membership site a collection of 52 weekly lessons that will aid the beginner in English & Welsh family history to become a more knowledgeable researcher.

Also of great value to the more advanced, the course explores the different resources, data sets and documents that can reveal more about your English or Welsh ancestors.

 Nick Thorne

Written from the practical point of view by Nick Thorne, an advanced beginner (as even the most experienced researcher is always learning more) and, with the aid of some lessons penned by professional genealogists, this course is delivered by email to your inbox to do at your own pace.

 

Topics covered in the 12 months include:

  • The census collections
  • The Parish records
  • The Parish Chest
  • Dade Registers
  • County Record offices and what valuable treasures they contain
  • Nonconformist
  • Religious records
  • Clandestine marriages
  • City and Town Directories
  • Census substitutes
  • Apprentices
  • Professionals
  • Army
  • Royal Navy
  • RAF
  • Merchant Navy
  • Illegitimacy
  • The Workhouse
  • Poor Law
  • Death records
  • Burial
  • Wills
  • Rural ancestors
  • Bankrupts
  • Black sheep
  • Genetics and DNA
  • Occupations
  • Maps and Charts
  • The National Archives
  • Other depositories
  • Family Search Centres
  • Passports
  • Manorial records
  • Newspapers
  • and more!

 

If you are attending the show then do please come over and say hello and tell us that you read this blog. You will then be able to enter our competition to win a free copy of our next product due out soon!

 

WDYTYA?LIVE Olympia 2010

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Dead Art? Then & Now.

 Memorial national photo competition £1000 prize winner!

The Memorial Awareness Board (MAB) runs the annual competition that challenges the public to take two photos, one representing the ‘then’ and one representing the ‘now’. It’s an opportunity to showcase memorials ‘unsung beauty’.

Robin Bath. Now
Robin Bath. NOW

 

Robin Bath. Then
Robin Bath. Then

 

 

 

 

 

 

 

The competition, sponsored by Funeral Directors Lodge Brothers (www.lodgebrothers.co.uk) was a huge success and with such a high standard of entries choosing the ten shortlisted proved a challenging task! Then ten were then published on the website and put to a public vote.

Winner Robin Bath from Fulham was delighted with the £1000 prize. Robin said “Thank you so much to MAB for the great opportunity. I am a keen photographer and found the subject matter of stone memorials most fascinating. Visiting cemeteries is a beautiful and peaceful pass time. Organisation’s like MAB are vitally important”. Robin also received a gold award certificate signed by the MAB chairman.

Competition sponsor Chris Lodge, (Managing Director of Lodge Brothers) presented Robin with the cheque by the Thames at Tower Bridge.

Earlier this month Robin Bath from London won the £1000 prize for a national photo competition designed to capture the beauty of stone memorials.
Earlier this month Robin Bath from London won the £1000 prize for a national photo competition designed to capture the beauty of stone memorials.

 

Congratulations to runner up Peter Heaton from York who won a digital camera. Peter is most inspired by photography and visiting cemeteries. He says “I was delighted to hear that I had won the Silver Award in the MAB photographic competition, I came across the competition online a couple of years ago and thought then that its subject would suit my style of work and interests. I began to look at the fascinating variety of memorials in my local cemetery.

Peter Heaton. THEN
Peter Heaton. THEN

 

It is reassuring to know that there is a body such as the MAB which contributes to the continuing interest and development of ourcountry’s memorials”.

 

 

 

New to this year were certificates signed by the MAB chairman who awarded a Gold, Silver and a selection of Bronze.

Peter Heaton. NOW
Peter Heaton. NOW

The Memorial Awareness Board is a non-profit organisation, representing memorial stonemasons and campaigning for sympathetic memorialisation in the UK. Its brand new website, www.rememberforever.org.uk, aims to inform the public and the press alike about their options regardingmemorialisation. Whether a loved one is buried or cremated they deserve to be remembered forever and a stone memorial is the best way to accomplish this. The website gives details of all types of stone memorial available from UK memorial masons.

Each year, the ‘Dead Art? Then and Now’ photography competition attracts entries from across the country. The purpose of the competition is to encourage the public to venture to their local cemeteries to discover the beauty of stone memorials, while helping them to understand the importance of stone memorials as a focus for grief in the short term, and agenealogy tool in the long term. The competition  is sponsored by Funeral Directors Lodge Brothers. Lodgebrothers.co.uk

Christopher Lodge, Director of Masonry at Lodge Brothers (Funerals) Ltd says, “ As a family business established over 200 years, we are really pleased to sponsor this unique photographic competition. Memorials play a part in our social history through both personal and public memorials. They are a lasting tribute to loved ones and those who have lost their lives for our country. We sincerely hopethat this competition shows the changes within our industry and society through the theme “Then and Now” and raises the awareness and importance of commemorating in stone.”

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British India records launched

findmypast search

I have seen elsewhere on the internet today that the comedian Al Murray is not happy with a claim that he is related to David Cameron!

This was just some of the publicity that has surrounded the launch today of 2.5 million records from British India records that provide a fascinating glimpse into life on the Indian subcontinent

Family history website findmypast.co.uk has, in partnership with the British Library,  added 2.5 million records covering over 200 years of history of the British in India and published them online for the first time today.

These records covering 1698-1947 give real insight into the heart warming and heart breaking stories of British citizens living in India during the tenure of the East India Company and the British Raj.

Debra Chatfield, Brand Manager at findmypast.co.uk said of the release: “The new British in India records at findmypast are a great opportunity to find ancestors that previously were considered missing, as so many of our relatives sought their fortune on the subcontinent. Whether your relatives were clergy, aristocracy, tradespeople, merchants, civil servants or soldiers, the lowest and the landed all have stories to be told with these records.”

These 2.5 million records include:

  • Baptisms, Marriages & Burials (Catholic, Anglican & Civil registers)
  • Army officers’ marriage notifications
  • Records for other locations administered by the India office (Aden, Burma, Kuwait, St Helena)
  • Civil service records
  • Pension registers
  • Probate records & wills

 

I’ve already been taking a look for some of my ancestors.

British in India records are available on all findmypast sites and can be searched here .


 

 

Disclosure: Compensated affiliate links are used above.

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