Findmypast’s customers uproar at new site

Findmypast’s customers seem to be telling them that they want to go back to the past website.

 

Findmypast logo

It is difficult to ignore perhaps the biggest story in the British isles family history world this week of a customer backlash being played out on social media and on the review websites such as http://www.reviewcentre.com and http://www.trustpilot.co.uk about  Findmypast.co.uk’s new website.

It even spilled over on to my Nosey Genealogist YouTube channel where an interview I did with Debra Chatfield at Who Do You Think You Are? Live got comments posted about, what Findmypast’s customers think of the new site.

While it may not be all of their subscribers, venting this anger, it would be fair to say that many of their customers are not impressed with the new site’s functionality and these are demanding a return to the old site.

 

Comments indicate that customers do not like the “new and improved platform”, some find it very slow to use and difficult to search for records. It would seem that these customers of DC Thompson Family History’s Findmypast do not like it, preferring the previous interface.

 

The facility to search for an address was not working properly this week, as I found out myself, though Findmypast promised to fix that.

It would seem, from the head of steam being built up, that many of the subscribers are threatening to walk away from Findmypast to other genealogical providers.

As someone who uses more than one website for my searches my immediate solution was to look up my census address query on the rival website of TheGenealogist, which also offers an address search not to mention carries a very substantial suite of data sets including all the census records, parish records and the recently released and very interesting Tithe Apportionments that I find fascinating in my ancestor research.

I was also interested to see in an email that I received on Friday from the Society of Genealogists that they are running a training session for Members, staff and volunteers of the SoG.

They say that As the changes are quite significant the Society has arranged some special training in using the new style search functions etc. Paul Nixon, UK Data Strategy with DC Thompson Family History has agreed to come to the Society to make a training presentation and explain how it all works now.

I don’t really understand why Findmypast has let the situation get to this point.

As a fresher on a Business Studies course, way back in the 1980s, I remember being taught in the first few weeks of my undergraduate course that companies that are Customer led are the only ones that will survive. Those businesses that are product led or led by technology often try to push their customers to accept what they think is best for them, and that this is a recipe for disaster.

Surely a company such as DC Thompson Family History will have people within it that understand this customer focus? Lets hope so.

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Family History Research in England & Wales: The 1939 Register is coming!

 

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News out today from the British-owned online family history company DC Thomson Family History (the people behind findmypast amongst other websites) and The National Archives that they are entering into a joint project to make the records of 40 million civilians held in the 1939 register available online.

When they have got this data digitised, it is estimated by the company that the collection will comprise of near enough 1.2 million scanned full-colour images of documents. As the records cover the entire civilian population of England & Wales at the outbreak of WWII, this is quite a significant release for those of us researching our English or Welsh family tree.

What was the 1939 register?

It was taken on 29 September 1939 by the British Government and recorded personal details of individuals in order to issue identity cards and ration books. In later years it became the basis of the National Health Service’s records.

Findmypast say that , when complete, the 1939 register will be fully searchable online for the first time, opening up the past to a new generation of family and social historians, just as the 1911 census did on its release in 2009.

So what can we expect to find once this set becomes available to us?

The records contain the address, full name, date of birth, sex, marital status and occupation of individuals, as well as changes of name. Although the Register is literally within living memory for many people, information about living individuals will be kept closed for 100 years from their year of birth, or until proof of death has been authenticated.

From today, anybody interested in being kept informed about the project can register at www.1939register.co.uk.

Annelies Van Den Belt, CEO of DC Thomson Family History said: “This announcement is great news not just for British family historians and those with British relatives, but for anyone with an interest in history itself; providing a fascinating snapshot of the country as it stood on the edge of the most widespread conflict in human history.

“This significant project will bring these records to a global audience for the first time, and combined with the 1.8 billion records already available on our websites will make it easier than ever to begin your family history journey and uncover the powerful stories that lie within and that make us who we are.”

Mary Gledhill, Commercial Director, at The National Archives, added: “The National Archives is delighted to be working with DC Thomson Family History to open up this unique record collection to the world, allowing history enthusiasts to discover more about the people at the outbreak of the Second World War. In the absence of a 1931 and 1941 census, this collection is all the more valuable to family historians trying to trace their ancestors.”

The 1939 register project is the latest contract to be awarded to DC Thomson Family History by The National Archives. Record sets previously digitised by the company in association with The National Archives include Crime, Prisons and Punishment; outbound passenger lists; British Army Service records; Merchant Navy Seamen’s records; Maritime Birth, Marriage and Death indexes and the 1911 census.

Great news for those of us researching our recent ancestors from England & Wales. One of the most anticipated family history projects since the 1911 census.


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New Search Engine on Findmypast

 

More News from Who Do You Think You Are? Live 2014

Debra Chatfield, Brand Manager at Findmypast tells me about the new more powerful search engine on their website.

 

 Check out the records at Findmypast.co.uk . Click the banner below.


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British India records launched

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I have seen elsewhere on the internet today that the comedian Al Murray is not happy with a claim that he is related to David Cameron!

This was just some of the publicity that has surrounded the launch today of 2.5 million records from British India records that provide a fascinating glimpse into life on the Indian subcontinent

Family history website findmypast.co.uk has, in partnership with the British Library,  added 2.5 million records covering over 200 years of history of the British in India and published them online for the first time today.

These records covering 1698-1947 give real insight into the heart warming and heart breaking stories of British citizens living in India during the tenure of the East India Company and the British Raj.

Debra Chatfield, Brand Manager at findmypast.co.uk said of the release: “The new British in India records at findmypast are a great opportunity to find ancestors that previously were considered missing, as so many of our relatives sought their fortune on the subcontinent. Whether your relatives were clergy, aristocracy, tradespeople, merchants, civil servants or soldiers, the lowest and the landed all have stories to be told with these records.”

These 2.5 million records include:

  • Baptisms, Marriages & Burials (Catholic, Anglican & Civil registers)
  • Army officers’ marriage notifications
  • Records for other locations administered by the India office (Aden, Burma, Kuwait, St Helena)
  • Civil service records
  • Pension registers
  • Probate records & wills

 

I’ve already been taking a look for some of my ancestors.

British in India records are available on all findmypast sites and can be searched here .


 

 

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WWI ships sunk files now on line

 

I was drawn to a memorial in an old municipal cemetery, this week, for a sailor who had drowned in some foreign sea. His name had been added to those of his parents, whose grave it was, and it struck me that it must have been hard for his family to have no place to mourn for him, as he was lost at sea. Perhaps that was why they had commemorated him on a family gravestone.

 

I have been using the Naval History website at http://www.naval-history.net to find out more about the Royal Navy in the Great War and then this week I got a notification from Findmypast that they had just published some fascinating new military records online, in partnership with The National Archives.

 

Findmypast say: “Over 500 British Royal Navy ships were lost at sea during the First World War. Thanks to these new records, you can now discover more about the vessels that were destroyed.

“The WW1 Ships Lost at Sea records are available on all Findmypast websites and can provide the following information:

 

·         Ship name

·         Date it was destroyed

·         Number of officers killed or wounded

·         How and where it was destroyed

 

 findmypast example of WWI Royal Navy Ships lost at sea

 

For more information and to search the records, please visit http://search.findmypast.co.uk/search-united-kingdom-records/military-armed-forces-and-conflict/ww1-ships-lost-at-sea-1914-1919

 

 

As we get closer to the centenary of the start of the First World War we can only expect to see more and more records made available to researchers to mark its grim anniversary.



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Lost Myself in Parish Records Online

 

St Nicholas', Gloucester Parish Records are at County Record Office I have spent a good few hours this week lost in Parish Records transcripts looking for a couple of different families on behalf of friends who wanted some help breaking through their respective brick walls.

One of good things, about the times in which we live, is that more and more Parish Records are becoming available to us online.

Only this week TheGenealogist has announced that they have uploaded another large number of transcripts to their site and this plus what can be found at Ancestry, Findmypast or FamilySearch means that as the evenings draw in I can lose myself in these essential data sets as I try to get branches of my own family back another generation.

Any way, here is that announcement from TheGenealogist:

TheGenealogist has continued to add to its extensive collection of parish records with the release of almost 385,000 new individual record transcripts covering a wide variety of counties in England. The records cover the period from the mid 1500s to 2005.

This major addition of baptisms, marriages and burials include many famous and also notorious ancestors. In our Essex records, we uncovered the family history of shadowy highwayman, Dick Turpin, born in Hempstead, Essex, baptised in 1705, as Richardus Turpin, in the same parish where his parents had married. He started life as a butcher, but came into contact with the ‘Essex Gang’ and embarked on more clandestine, criminal activities.

 

The new Parish records give details of his early family life with his brother and two sisters in the early 1700s. Tracking him down proves easier now than the authorities experienced at the time! He subsequently changed his name to John Palmer, but after a lengthy time evading capture, his real life and identity as a poacher, burglar, horse thief and killer was exposed following a letter Turpin wrote to his brother in law and he was executed in 1739, but his legend continues to this day.

 

The new parish records added cover the counties of Bedfordshire, Devon, Essex, Leicestershire, Lincolnshire, Middlesex, Rutland, Shropshire and Westmoreland, it’s an addition of a substantial amount of individuals around the country. The newly added records cover a range of baptisms, marriages and burials in these counties.

 

Mark Bayley, Head of Development at TheGenealogist comments:

”We are committed to constantly adding new records to the website. The new parish records are a continued response to our customers requests for more parish records and pre-1837 information. We’ve got much more in the pipeline coming through in the next few months. You may find your own Dick Turpin in the records!”

 

The latest parish record releases are part of a concerted ongoing project on TheGenealogist with many more Parish Records due in early 2014.

 

 

The Genealogist - UK census, BMDs and more online

 

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Black Sheep in the Family Tree

 

Hangman's noose
Hangman’s noose

Finding a criminal in our past family can embarrass some of us, while others are simply tickled pink to think they are descended from a rogue or two. This is especially true when the criminal ancestors are a few generations back and so not too frighteningly near.

One of the problems, for the family historian, is that any black sheep in our family were probably not too keen on giving their true name when apprehended. So when searching for them on census night they may be frustratingly missing, unless they are locked up by courtesy of His or Her Majesty in one of the crown’s prisons.

Census records for Wormwood Scrubs, Parkhurst, Pentonville, Strangeways and Dartmoor are available in the normal census collections at Ancestry,   Findmypast   and  TheGenealogist.

You may also come across the census records for the county gaol, such as the one in Exeter for the County of Devon.

I was looking this week at some of the online resources for criminal records such as the England and Wales Criminal Registers 1791-1892 at Ancestry.co.uk. These register books include a brief bit of information from the Quarter Session Trials.

I didn’t manage to identify an ancestor but I got drawn into wondering about the story of a person with my surname from my ancestor’s county who in 1834 at the age of 43 was sentenced to be transported for 7 years for larceny.

 

And then there was one Janus Majaval, aged 22 and sentenced to death along with several others at the Devon County Assizes on the 19th July 1845. All the condemned men carried Iberian sounding names and their crime was Murder on the High Seas.

 

Find your ancestors today with a FREE 14 day trial to Ancestry.co.uk – Click here!

Disclosure: All links are compensated affiliate links which may mean I will be rewarded by the websites should you buy a subscription.

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More than 13 million records launched today on findmypast.com

Some news that dropped into my inbox today…

DC Thomson Family History and FamilySearch.org to make billions of records available for people to search

More than 13 million records launched today on findmypast.com

LONDON, England and SALT LAKE CITY, Utah–Annelies van den Belt, the new CEO of DC Thomson Family History, the British-based leader in online family history and owner of findmypast and Genes Reunited, has announced a major new partnership with US-based FamilySearch.org that will give family history enthusiasts access to billions of records online and new technology to collaboratively research their family roots.

DC Thomson Family History, formerly known as brightsolid online publishing, is collaborating with FamilySearch, which has the largest collections of genealogical and historical records in the world, to deliver a wide range of projects including digital preservation, records search, technological development and the means to allow family historians to share their discoveries.

More than 13 million records from FamilySearch.org launched today on findmypast, including major collections of births, marriages and deaths covering America, Australia, and Ireland. Around 600 additional collections, containing millions of records, will follow.

The two organisations have a long history of working together on historical projects, including indexing 132 million records of the 1940 US census and two hundred years of British Army Service Records (Chelsea Pensioners) in a joint digitisation project with The National Archives.

Van den Belt said: “This is fantastic news for our customers all over the world. As a leader in online family history we will be able to offer access to a much wider variety of records dating back hundreds of years and the first batch are ready to search on findmypast. The convenience of searching many treasures from FamilySearch.org along with our own extensive collections will provide rich new insights for our customers.

“This partnership with FamilySearch will accelerate the momentum of our next phase of global growth into new non-English-speaking markets and give more people more access to more records to uncover their family history. This really cements our position as a market leader. ”

“We are excited to work with DC Thomson Family History on a vision we both share,” said Dennis Brimhall, CEO of FamilySearch. “Expanding online access to historical records through this type of collaboration can help millions more people discover and share their family’s history.”

DC Thomson Family History is the British-based leader in online family history, which operates major online sites including findmypast, Genes Reunited and the British Newspaper Archive. It launched in America last year with its findmypast brand.

DC Thomson Family History has a strong record of partnerships with non-profit and public sector organisations such as the British Library and The National Archives among many other major archives and organisations around the world.

 

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Millions of School Records to go online

 

I got back from doing some family research in London today to find in my inbox an interesting press release from findmypast .co.uk.

It tells us that The Archives and Records Association (UK & Ireland) – ARA – has signed a deal, on behalf of a large number of archives and schools, with digital publishing experts brightsolid to publish online for the first time millions of school records from England and Wales.

 

It seems that this will be the first project to be undertaken under the framework of the new National Digitisation Consortium, which comprises up to 120 English and Welsh archives and schools working together to offer records for digitisation.

It is the first time such a large number of bodies will work together to digitise material – in this case their pre-1914 school registers. Once the registers have been scanned and transcribed by brightsolid, they will be made available to search online at leading family history website findmypast.co.uk, which is owned by brightsolid.

 

The registers span the period 1870-1914 and cover every region of England and Wales. They contain details of particular interest to the family historian, including name of the school and the pupil, their date of birth, year of admission to the school and the name of a parent or guardian. Teachers are also listed and Industrial School registers are included in the collection.

Chris van der Kuyl, Chief Executive of brightsolid said: “We are proud to have agreed terms with the ARA to publish online this fascinating set of school records from over 120 separate archives across England and Wales.

“Projects of this magnitude reinforce not only our ambition, but our credentials as the leading digital publishing experts, especially within the genealogy market. We look forward to working closely with the ARA and the National Digitisation Consortium on this exciting endeavour.”

 

John Chambers, ARA Chief Executive, said: “As the leading membership body for those who work in UK and Irish archives, the ARA has an important role to play in helping the sector find new ways of working. The National Digitisation Consortium allows a number of archives and schools, of all sizes, to offer records for digitisation within a single, shared legal agreement. As well as enabling these fascinating school records to be available to the public, this project will set an important precedent for the way the sector can work together to achieve a better return.”

I for one am looking forward to seeing them!


Disclosure: The Links in the above are Compensated Affiliate links. If you click on them then I may be rewarded by Findmypast.co.uk should you sign up for their subscriptions.

 

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Newspapers From Overseas now on Findmypast

 

125 million newspaper articles added to findmypast.co.uk

Now you probably know by now just how much I like finding ancestors in newspapers. I’ve written several posts on the subject!

So you can imagine how extremely pleased I was to get this message …

 

“We wanted to share with you the new and exciting developments at findmypast. This month we have released 125 million new worldwide newspaper articles added to findmypast.co.uk

Leading family history website findmypast.co.uk has dramatically increased the size of their newspaper offering and begun their first coverage of several new nations with 120 million newspaper articles from all over the world spanning from 1753-2012. Paul Yates, Head of findmypast.co.uk, commented on the new release: This amazing collection of newspapers from around the globe will enable our customers to discover the fascinating stories of their overseas ancestors for the first time. This great addition to the website complements perfectly the millions of existing British newspapers, which our customers love and are already available on findmypast.co.uk.

Full details of the records contained in this release are as follows:

4,322,702 Canadian newspaper articles 1872-2012
  144,845 Chinese newspaper articles 1850-1926
  1,019 Danish newspaper articles 1884-1936
  54,361 French newspaper articles 1848-1979
  573,759 German newspaper articles 1948-1999
  1,304,344 Jamaican newspaper articles 1834-2012
  589,460 Japanese newspaper articles 1920-1999
  560 South African newspaper articles 1904-1945
  119,462,212 million American newspaper articles 1753-2012

These records can be searched here and can be viewed with PayAsYouGo credits or a World subscription.

The records are also available on all findmypast sites.

 

I hope that you find some of your ancestors in one of theses collections.

Happy ancestor hunting!

 

Disclosure: The above links are compensated affiliate links which may mean I get compensated should you click on them and take out a subscription to Findmypast.

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