I have to say that when I read this month’s Who Do You Think You Are? Magazine that I was a bit taken aback with the review of the four major sites.
Ancestry.co.uk, Findmypast.co.uk, GenesReunited.co.uk and TheGenealogist.co.uk are tested by a panel for the magazine.
I am a regular user of three of the websites as there are times when data can be found on one that is not on the others. Also, when searching for a person who has been illegibly recorded in the original records, and so posing a headache for the transcribers, one site may better identify your ancestor than on the others.
Sometimes Ancestry’s interface can be a bit overwhelming, as I have found in showing new users how to find their ancestors using this platform. Drilling down with the Card Index helps greatly.
I was very surprised, however, that Findmypast got such a high rating in the magazine review, after all the problems it has had this year with its new interface. I completely understand that there are good reasons for the new platform, which enables them to continue to expand the records available. Yet we have all seen the reports of disgruntled customers who feel the customer service was not what they had expected when they voiced their concerns. So why wasn’t this reflected in the article? FMP actually comes out highly for Navigation and search in the piece.
As a blogger I continue to post news about FMP’s data set releases on my site, along with those of the other providers, only to then receive emails and comments from FMP users expressing their frustration with the site. And I am completely independent of FMP!
Returning to the review article, I was also disappointed to see several wrong statements made about The Genealogist website which I feel I have to mention in the cause of fairness.
Firstly, it has been possible for as long as I can remember to simply use the “?” icon on this website to report an error and yet the reviewer states bluntly that it “wasn’t possible to flag up transcription errors”. On the contrary!
I also can not agree with the reviewers, who indicate that this website “promises more than it delivers” and that it is “possible to form an inflated impression of the content contained based on the marketing”.
An example given by one reviewer is the number of newspapers and magazines on the site. The article erroneously makes out that the data is less than it really is. I have found that TheGenealogist site has a lot more than just the two newspapers that their reviewer was able to find. I make it 15!
One of the contributors reported that, when searching, you couldn’t group all the census years together and she says that you have to examine them year by year. Again this is just plain wrong as all you need to do is use the Master Search which will allow you to do this!
I have always enjoyed reading Who Do You Think You Are? Magazine, but this article perplexes me in its bias. What is going on here?
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